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Geometric Shipping Policy

Thank you for visiting and shopping at Geometric. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery due to pandemic shipping delays. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently participate with DHL and offer free shipping on orders over a $100.00 value. 

Our USA shipping options will be functional within 6 months. Estimated rates are below. Please contact us with any further inquiries. 

Shipment method

Estimated delivery time

Shipment cost

UPSPS Ground

3-5 business days

$5.95

FedEx Two Days

2 business days

$12.95

FedEx Overnight *

1-2 business days

$14.95

*Overnight delivery is only available for orders with delivery addresses within the continental United States.

With the COVID-19 pandemic, Geometric’s fulfillment network remains fully operational. We’re taking all precautions to reduce the spread of the novel coronavirus and keep our employees safe. If there is any significant delay for a specific product due to shipping constraints, we will contact you via email.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Geometric is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Geometric is not liable for any products damaged or lost during shipping. If you received the packaging and product damaged due to shipping, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Geometric Return Policy

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at hello@buygeometric.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Geometric Global Designs

Attn: Returns

RMA #

1/125  Jubilee Wells Street, Labadi 

Accra East District 

Accra, Ghana

+233-59-632-7579 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Sale items are FINAL SALE and cannot be returned.       

Items must be packaged in original packaging in order to be returned.   

Only products with no wear or damage can be returned  

Exceptions 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Questions

If you have any questions concerning our return policy, please contact us at: 

hello@buygeometric.com

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